Privacy Policy & Practices

AUTISM HOME SUPPORT SERVICES PRIVACY POLICY

Last Updated: 12/11/2017

THIS POLICY APPLIES TO THE PLATFORM WHERE IT APPEARS.

This Privacy Policy describes how we treat personal information collected on the websites and mobile sites (collectively, our “Platform”) where it is located. This Policy does not apply to information we collect in other ways, such as information we collect offline. By using our Platform, you agree to the terms of this Policy

WE COLLECT INFORMATION FROM AND ABOUT YOU.

We collect contact information. For example, we may collect your name, mailing address, telephone or mobile phone number and email address.

We collect payment information. For example, we might collect your credit card number and billing address if you make a payment through our Platform.

We collect job application information. For example, if you apply for a job through our Platform, we may collect information like your education history and employment eligibility.

We collect information you post or submit. For example, we may collect information you post in a public space on our Platform or our social media pages. This may include comments you post to our blog. We also collect information when submit a question through the “Find Out More!” feature on our site.

We collect demographic information. For example, we may collect your gender, race, or zip code in connection with a survey or a job application.

We collect device information. We may collect the type and make of device you use to access our Platform. This may include your device identification number, IP address or mobile operating system. If you use our website, we may collect information about the browser you are using. We might look at what site you came from, or what site you visit when you leave us.

WE COLLECT INFORMATION ABOUT YOU IN SEVERAL WAYS.

We collect information directly from you. For example, we collection information when you request information about our services or submit a payment.

We collect information from you passively. We use common tracking technologies to collect information passively. We collect information about users over time when you use this Platform.

We collect information from third parties. We may receive information about you from other sources. This might include social media sites.

WE COMBINE INFORMATION WE OBTAIN FROM DIFFERENT SOURCES.

We may combine information that we collect offline with information we collect online. We may also combine information we collect from you with information we get about you from others.

WE USE INFORMATION IN A VARIETY OF WAYS.

We use your information to communicate with you. This includes responding to your questions or inquiries. We will also use your information to send you messages about our relationship.  

We use information to provide you with our services. This includes fulfilling your requests for our services. This may also include determining your eligibility for our services.

We use your information to improve our services. We may use your information to make our Platform and services better. This may include improving user experience. We may also use your information to determine your interest in our services.

We use your information for marketing purposes. We may provide you with information about current or new services or other advertisements.

We use information for security purposes. This could include protecting our family of companies and our customers. It may also include protecting our Platform.

We use information as otherwise permitted or required by law or as we may notify you. This includes using your information for our legitimate business needs.

WE SHARE INFORMATION WITH THIRD PARTIES.

We may share your information within the Invo family of companies.

We share your information with third parties who perform services on our behalf. For example, this may include companies that send emails for us. It may also include companies that run our Platform or manage our client contact information.

We will share your information with any successor to all or part of our business. For example, if all or part of our business is sold, we may share your personal information with the new owner. This may include as part of an asset sale, corporate reorganization or other change of control.

We will share information to comply with the law or to protect ourselves. This includes responding to a court order or subpoena. It could also include sharing information if a government agency or investigatory body requests. We might share information when we are investigating a potential fraud.

We will share information for other reasons we may describe to you.

YOU HAVE CERTAIN CHOICES ABOUT HOW WE USE YOUR INFORMATION.

You can opt out of receiving our marketing messages. To stop receiving our newsletter or other marketing messages, you can follow the instructions in any email you receive from us. Note that even if you opt out of our marketing messages, you will still receive transactional email messages from us. These include bill payment confirmation messages or responses to your inquiries.

You can control cookies and certain tracking tools. Your browser may give you the ability to control cookies or other tracking tools.  How you do so depends on the type of tool.  Certain browsers can be set to reject browser cookies.  To control flash cookies, which we may use on certain websites from time to time, you can go here.  Why?  Because flash cookies cannot be controlled through your browser settings.

Our Do Not Track Policy: Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals.  If you block cookies, certain features on our sites may not work.  If you block or reject cookies, not all of the tracking described here will stop.

Options you select are browser and device specific.

OUR PLATFORM AND CHILDREN.

Our platform is meant for adults. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or legal guardian and think your child under 13 has provided us with information, please contact us at [email protected]. You can also write to us at the address listed at the end of this Policy. Please mark your inquiries “COPPA Information Request.” Parents, you can learn more about how to protect children’s privacy on-line here.

WE USE STANDARD SECURITY MEASURES.

The Internet is not 100% secure. We cannot promise that your use of our Platform will be completely safe. We encourage you to use caution when using the Internet. We use reasonable means to safeguard personal information under our control.

STORAGE OF INFORMATION

Information we maintain may be stored in the United States. If you live outside of the United States, you understand and agree that we may transfer your personal information to the United States. This site is subject to U.S. laws, which may not provide the same level of protections as those in your own country.

WE MAY LINK TO THIRD PARTY SITES.

Our Platform may contain links to other third party sites that are not governed by this Policy. If you click on a link to a third party site, you will be taken to a site we do not control.  We are not responsible for the privacy practices used by third party sites. We suggest that you read the privacy policies of those sites carefully. We are not responsible for these third party sites.

This policy does not apply to our treatment of protected health information under HIPAA. For more information about how we treat PHI, click here.

 

Platform Terms of Use

Your use of the websites and mobile sites on which these terms reside (collectively, the “Platform”), and the features of this Platform are subject to these Terms of Use, which we may update from time to time.  Please read these Terms of Use carefully before using this Platform.  The Platform is owned or controlled by Autism Home Support Services, Inc. (“Company“).  This Platform is intended for and applicable only for residents of the United States who are over eighteen (18) years of age.  If you are under eighteen (18) and/or from another jurisdiction, you may not use this Platform.  By accessing this Platform in any way, including, without limitation, browsing this Platform, using any information, and/or submitting information to Company, you agree to and are bound by the terms, conditions, policies and notices contained on this page (the “Terms”), including, but not limited to, conducting this transaction electronically, disclaimers of warranties, damage and remedy exclusions and limitations, and a choice of Illinois law.

From time to time we may update this Platform and these Terms.  Your use of this Platform after we post any changes to these Terms constitutes your agreement to those changes.  You agree to review these Terms periodically to ensure that you are familiar with the most recent version.  Company may, in its sole discretion, and at any time, discontinue this Platform or any part thereof, with or without notice, or may prevent your use of this Platform with or without notice to you.  You agree that you do not have any rights in this Platform and that Company will have no liability to you if this Platform is discontinued or your ability to access the Platform or any content you may have posted on the Platform is terminated.

Binding Arbitration

You and Company agree that any controversy or claim arising out of or relating to the Platform, use of the Platform, this Agreement and/or the Privacy Policy shall be settled by binding arbitration in a location determined by the arbitrator as set forth herein (provided that such location is reasonably convenient for you in your hometown area), or at such other location as may be mutually agreed upon by the parties, in accordance with the applicable procedural rules set forth in the then prevailing Comprehensive Arbitration Rules and Procedures of JAMS (“JAMS Rules and Procedures”), and judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.  The JAMS Rules and Procedures are available at www.jamsadr.com or by calling (800) 352-5267. The arbitrator shall be selected pursuant to the JAMS Rules and Procedures. Alternatively, you may assert your claims in small claims court in accordance with the terms of this Agreement if your claims qualify and so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis.  The arbitrator shall apply Illinois law consistent with the Federal Arbitration Act and applicable statutes of limitations, and shall honor claims of privilege recognized at law. If you initiate arbitration against Company, you will not be responsible for professional fees for the arbitrator’s services or any other JAMS fees. If Company initiates arbitration against you, Company will pay for the arbitrator’s services and any other JAMS fees associated with the arbitration. If any part of this arbitration provision is deemed to be invalid, unenforceable or illegal (other than that claims will not be arbitrated on a class or representative basis), or otherwise conflicts with the rules and procedures established by JAMS, then the balance of this arbitration provision shall remain in effect and shall be construed in accordance with its terms as if the invalid, unenforceable, illegal or conflicting provision were not contained herein. If, however, the portion that is deemed invalid, unenforceable or illegal is that claims will not be arbitrated on a class or representative basis, then the entirety of this arbitration provision shall be null and void, and neither claimant nor Company shall be entitled to arbitrate their dispute.  THE ARBITRATION OF DISPUTES PURSUANT TO THIS PARAGRAPH SHALL BE IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN THE CLAIMS OF OTHER PERSONS OR PARTIES WHO MAY BE SIMILARLY SITUATED.

BY AGREEING TO THE ARBITRATION OF DISPUTES AS SET FORTH HEREIN, YOU AGREE THAT YOU ARE WAIVING YOUR RIGHT TO A JURY TRIAL AND LIMITING YOUR RIGHT TO APPEAL AND YOU UNDERSTAND THAT YOU ARE WAIVING YOUR RIGHTS TO OTHER AVAILABLE RESOLUTION PROCESSES, SUCH AS A COURT ACTION.  DO NOT USE THIS PLATFORM IF YOU DO NOT AGREE TO THE FOREGOING BINDING ARBITRATION PROVISIONS.

Company Content

Content on this Platform that is provided by Company or its licensors, including certain graphics, photographs, images, screen shots, text, digitally downloadable files, trademarks, logos, product and program names, slogans, and the compilation of the foregoing (“Company Content”) is the property of Company and its licensors, and is protected in the U.S. and internationally under trademark, copyright, and other intellectual property laws.

You agree not to download, display or use any Company Content located on the Platform for use in any publications, in public performances, on platforms other than this Platform for any other commercial purpose, in connection with products or services that are not those of Company, in any other manner that is likely to cause confusion among consumers, that disparages or discredits Company and/or its licensors, that dilutes the strength of Company’s or its licensor’s property, or that otherwise infringes Company’s or its licensors’ intellectual property rights. You further agree to in no other way misuse any Company Content or Third Party Content that appears on this Platform.

Use of the Platform and Posting Policy

The following requirements apply to your use the Platform: (a) you will not use any electronic communication feature of the Platform for any purpose that is unlawful, tortious, abusive, intrusive on another’s privacy, harassing, libelous, defamatory, embarrassing, obscene, threatening, or hateful; (b) you will not upload, post, reproduce, or distribute any information, software, or other material protected by copyright or any other intellectual property right (as well as rights of publicity and privacy) without first obtaining the permission of the owner of such rights; (c) you will not collect or store personal data about other users; (d) you will not use the Platform for any commercial purpose not expressly approved by Company in writing; (e) you will not upload, post, email, or otherwise transmit any advertising or promotional materials or any other form of solicitation or unauthorized communication; (f) you will not upload, post, email, or otherwise transmit any material that contains viruses or any other computer code, files, or programs which might interrupt, limit, or interfere with the functionality of any computer software or hardware or telecommunications equipment.

You understand that certain offers, services and features that may be available on the Platform may be subject to additional specific terms and conditions.  This may include, but is not limited to, contests and sweepstakes, or other promotions.  In the event of any conflict between these Terms and any such specific terms and conditions, the specific terms and conditions will control.

 From time to time on certain areas of our Platform you may be able to submit photos, written posts and certain other materials (“User Content”).  By using these features, you agree that you will not post any content that is unlawful, harmful, tortious, defamatory, libelous, obscene, invasive of the privacy of another person, threatening, harassing, abusive, hateful, racist, infringing, pornographic, violent or otherwise objectionable or inappropriate as determined by Company; that you will not post any content that contains personal information about any individual, violates the privacy/publicity of any other individual or entity, or anything that you are under a contractual obligation to keep private or confidential; that you will not impersonate any person or organization, including without limitation, the personnel of Company, or misrepresent an affiliation with another person or organization; you will not post any content that contains viruses, corrupted files, or any other similar software or programs that may adversely affect the operation of the Platform, or feature of the Platform.  You further understand and agree that you have no ownership rights in materials you submit to us, to any account you may have with us, or other access to the Platform or features therein.  Company may cancel your account and delete all User Content associated with your account at any time, and without notice, if Company deems that you have violated these Terms, the law, or for any other reason.  Company assumes no liability for any information removed from our Platform, and reserves the right to permanently restrict access to the Platform or a user account.

By displaying, publishing, or otherwise posting any User Content on or through the Platform, you hereby grant to Company a non-exclusive, sub-licensable, worldwide, fully-paid, royalty free license to use, modify, publicly perform, publicly display, reproduce, and distribute such User Content in any and all media now known or hereinafter developed without the requirement to make payment to you or to any third party or the need to seek any third party permission. This license includes the right to host, index, cache, distribute, and tag any User Content, as well as the right to sublicense User Content to third parties, including other users, for use on other media or platforms known or hereinafter developed, such as for use on mobile phones, in video or music software computer programs. You continue to retain all ownership rights in your User Content, and you continue to have the right to use your User Content in any way you choose, subject to these Terms and the license described herein.  You represent and warrant that you own the content submitted, displayed, published or posted by you on the Platform and otherwise have the right to grant the license set forth herein, and the displaying, publishing or posting of any content you submit, and our use thereof does not and will not violate the privacy rights, publicity rights, copyrights, trademark rights, patents, contract rights or any other intellectual property rights or other rights of any person or entity.

You agree to indemnify and hold Company, its parents, subsidiaries, officers, employees, and Platform contractors and each of their officers, employees and agents harmless from any claims, damages and expenses, including reasonable attorneys’ fees and costs, related to your violation of these Terms, including the Posting Policy, or any violations thereof by your dependents or which arises from the use of User Content you submitted, posted, or otherwise provided to Company or this Platform.

Transactions

Through the Platform, you may be able to pay for Company services.  To be able to pay for such services, you must supply certain information relevant to your transaction, including, without limitation, your credit or debit card number, the expiration date of your credit or debit card, the name on your credit or debit card, your billing address, and your shipping address. YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT TO USE ANY CREDIT OR DEBIT CARD OR OTHER PAYMENT METHOD UTILIZED IN CONNECTION WITH ANY TRANSACTION. By submitting such information, you grant to Company and/or the any required third parties the right to provide and transmit such information for purposes of facilitating the completion of transactions initiated by you or on your behalf. Verification of information may be required prior to the acknowledgment or completion of any transaction.

Representations, and Limitations of Liability

Company makes no representations about the reliability of the features of this Platform, the Content, User Content, or any other Platform feature, and disclaims all liability in the event of any service failure. You acknowledge that any reliance on such material or systems will be at your own risk. Company makes no representations regarding the amount of time that any Content or User Content will be preserved.

Company does not endorse, verify, evaluate or guarantee any information provided by users and nothing shall be considered as an endorsement, verification or guarantee of any User Content. You shall not create or distribute information, including but not limited to advertisements, press releases or other marketing materials, or include links to any Platforms which contain or suggest an endorsement by Company without the prior review and written approval of Company.

THIS PLATFORM IS PROVIDED ON AN “AS IS, AS AVAILABLE” BASIS. NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THOSE OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE MADE WITH RESPECT TO THIS PLATFORM OR ANY INFORMATION OR SOFTWARE THEREIN. UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL COMPANY BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (COLLECTIVELY, “DAMAGES”) THAT RESULT FROM THE USE OF OR INABILITY TO USE THIS PLATFORM, NOR SHALL COMPANY BE RESPONSIBLE FOR ANY DAMAGES WHATSOEVER THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES, ERRORS, DEFECTS, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE WHETHER OR NOT CAUSED BY EVENTS BEYOND COMPANY’S REASONABLE CONTROL, INCLUDING BUT NOT LIMITED TO ACTS OF GOD, COMMUNICATIONS LINE FAILURE, THEFT, DESTRUCTION, OR UNAUTHORIZED ACCESS TO THIS PLATFORM’S RECORDS, PROGRAMS, OR SERVICES. UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO A NEGLIGENT ACT, WILL COMPANY OR ITS AFFILIATES OR AGENTS BE LIABLE FOR ANY DAMAGE OF ANY KIND THAT RESULTS FROM THE USE OF, OR THE INABILITY TO USE, THE PLATFORM, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL, CONSEQUENTIAL, OR OTHER DAMAGES; AS A RESULT, THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU AND THE FOREGOING PARAGRAPH SHALL NOT APPLY TO A RESIDENT OF NEW JERSEY TO THE EXTENT DAMAGES TO SUCH NEW JERSEY RESIDENT ARE THE RESULT OF COMPANY’S NEGLIGENT, FRAUDULENT OR RECKLESS ACT(S) OR INTENTIONAL MISCONDUCT.

Third Party Platforms

This Platform may hyperlink to platforms not maintained by or related to Company. Hyperlinks are provided as a service to users and are not sponsored by or affiliated with this Platform or Company, and Company makes no representations or warranties about the content, completeness, or accuracy of those third party platforms. Information you submit at a third party platform accessible from this Platform is subject to the terms of that platform’s privacy policy, and Company has no control over how your information is collected, used, or otherwise handled.

Miscellaneous

Both you and Company acknowledge and agree that no partnership is formed and neither of you nor Company has the power or the authority to obligate or bind the other.

These Terms will be governed by and construed in accordance with the internal laws of the State of Illinois without regard to conflicts of laws principles.  By using this Platform, you hereby agree that any and all disputes regarding these Terms will be subject to the courts located in Cook County, Illinois. You agree that, to the extent permitted by applicable law, any and all disputes, claims, and causes of action arising out of or connected with this Platform and/or these Terms, will be resolved individually, without resort to any form of class action.  These Terms operate to the fullest extent permissible by law.

On certain areas of our Platform, you may be given the ability to provide us with personal information. Please read our Privacy Policy for more information about our information collection and use practices.

The failure of Company to comply with these Terms because of an act of God, war, fire, riot, terrorism, earthquake, actions of federal, state or local governmental authorities or for any other reason beyond the reasonable control of Company, shall not be deemed a breach of these Terms.

If Company fails to act with respect to your breach or anyone else’s breach on any occasion, Company is not waiving its right to act with respect to future or similar breaches.

If any provision of these Terms shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these terms of use and shall not affect the validity and enforceability of any remaining provisions.

These Terms constitute a binding agreement between you and Company, and is accepted by you upon your use of the Platform or your account. These Terms constitute the entire agreement between you and Company regarding the use of the Platform and your account. By using the Platform you represent that you are capable of entering into a binding agreement, and that you agree to be bound by these Terms.

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Effective Date: December 11, 2017

PURPOSE
Autism Home Support Services Inc. (“AHSS”) is required by law to maintain the privacy of your health information in accordance with federal and state law. This Notice of Privacy Practices (“Notice”) outlines our legal duties and privacy practices with respect to health information. We are required by law to provide you with a copy of this Notice and to notify you following a breach of your/your child’s unsecured health information.

We will abide by the terms of the Notice. We reserve the right to make changes to this Notice as permitted by law. We reserve the right to make the new Notice provisions effective for all health information we currently maintain, as well as any health information we receive in the future. If we make material or important changes to our privacy practices, we will promptly revise our Notice. Each version of the Notice will have an effective date listed on the first page. If we change this Notice, you can access the revised Notice on our website
(http://autismhomesupport.com).

USES AND DISCLOSURES OF YOUR HEALTH INFORMATION
The following categories describe the ways that we may use and disclose your/your child’s health information without your written authorization.

Treatment . We may use and disclose your/your child’s health information to provide medical treatment and services. For example, the health information may be disclosed to physicians, your child’s care team (Board Certified Behavior Analyst, Registered Behavior Technician,), or other AHSS team members, who are involved in the care to coordinate or manage your/your child’s health care services or to facilitate consultations or referrals as part of the treatment.

Payment. We may use and disclose the health information to obtain payment for the services we provide to you/your child. For example, we may disclose the health information to seek payment from your insurance company or from another third party. We may also inform your insurance company about a treatment you/your child are going to receive so that we obtain prior approval for the treatment or in order to determine whether your insurance company will cover the cost of the treatment.

Health Care Operations. We may use and disclose your/your child’s health information to conduct certain of our business activities, which are called health care operations. These uses and disclosures are necessary to run our business and make sure our patients receive quality care. For example, we may use your health information for quality assessment activities, necessary credentialing, and for other essential activities. We may also disclose your/your child’s health information to third party “business associates” that perform various services on our behalf such as scheduling, billing, collection services, and client data collection. In these cases, we will enter
into a written agreement with the business associates to ensure they protect the privacy of the health information.

Family Members and Friends for Care and Payment and Notification. If you verbally agree to the use or disclosure and in certain other situations, we may make the following uses and disclosures of your/your child’s health information. We may disclose certain health information to your family, friends, and anyone else whom you identify as involved in your health care or who helps pay for your/your child’s care; the health information we disclose would be limited to the health information that is relevant to that person’s involvement in the care or payment for your/your child’s care. We may use or disclose the information to notify or assist in notifying a family member, personal representative, or any other person responsible for your/your child’s care regarding your location, general condition, or death. We may also use or disclose the health information to disaster-relief organizations so that your family or other persons responsible for
your/your child’s care can be notified about your/your child’s condition, status, and location.

Required by Law. We may disclose your/your child’s health information when required by law to do so.

Public Health Reporting. We may disclose your/your child’s health information to public health agencies as authorized by law. For example, we may report certain communicable diseases to the state’s public health department.

Reporting Victims of Abuse or Neglect. We may disclose health information to the appropriate government authority if we believe you/your child has been the victim of abuse, neglect, or domestic violence. We only make this disclosure if you agree or when we are required or authorized by law to make the disclosure.

Health Care Oversight. We may disclose the health information to authorities and agencies for oversight activities allowed by law, including audits, investigations, inspections, licensure and disciplinary actions, or civil, administrative, and criminal proceedings, as necessary for oversight of the health care system, government programs, and civil rights laws.

Legal Proceedings. We may disclose your/your child’s health information in the course of certain administrative or judicial proceedings. For example, we may disclose your/your child’s health information in response to a court order.

Law Enforcement. We may disclose your/your child’s health information to a law enforcement official for certain specific purposes, such as reporting certain types of injuries.

Research. Under certain circumstances, we may disclose your/your child’s health information to researchers who are conducting a specific research project. For certain research activities, an Institutional Review Board (IRB) or Privacy Board may approve uses and disclosures of your/your child’s health information without your authorization.

To Avert a Serious Threat to Health or Safety. If there is a serious threat to your/your child’s health and safety or the health and safety of the public or another person, we may use and disclose your/your child’s health information in a very limited manner to someone able to help lessen the threat.

Specialized Government Functions. In certain circumstances, HIPAA authorizes us to use or disclose your health information to authorized federal officials for the conduct of national security activities and other specialized government functions.
Please be aware that state and other federal laws may have additional requirements that we must follow or may be more restrictive than HIPAA on how we use and disclose certain of your health information. If there are specific more restrictive requirements, even for some of the purposes listed above, we may not disclose your health information without your written permission as required by such law s. For example, we will not disclose your developmental disability information without obtaining your written permission, except as
permitted by state law. We may also be required by law to obtain your written permission to use and/or disclose your mental illness, alcohol or drug abuse treatment records, HIV, STD, or other communicable disease-related information, or your genetic test results.

OTHER USES AND DISCLOSURES
Disclosure of your health information or its use for any purpose other than those listed above requires your specific written authorization. Some examples include:
● Psychotherapy Notes: We will not use and disclose your psychotherapy notes without your written authorization except as otherwise permitted by law.
● Marketing: We will not use or disclose your/your child’s health information for marketing purposes without your written authorization except as otherwise permitted by law.
● Sale of Your Health Information: We will not sell your/your child’s health information without your written authorization except as otherwise permitted by law.

If you change your mind after authorizing a use or disclosure of your/your child’s health information, you may withdraw your permission by revoking the authorization. However, your decision to revoke the authorization will not affect or undo any use or disclosure of your health
information that occurred before you notified us of your decision or any actions that we have taken based upon your authorization. To revoke an authorization, you must notify us in writing at
AHSS, Attention: Privacy Officer, 5 Revere Drive, Suite 120, Northbrook, IL 60062.

YOUR RIGHTS REGARDING YOUR HEALTH INFORMATION
This section describes your rights regarding the health information we maintain about you. All requests or communications to us to exercise your rights discussed below must be submitted in writing to AHSS, Attention: Privacy Officer, 5 Revere Drive, Suite 120, Northbrook, IL 60062.

Right to Request Restrictions. You have the right to request restrictions on how your health information is used or disclosed for treatment, payment, or health care operations activities. However, we are not required to agree to your requested restriction, unless that restriction is regarding disclosure of health information to your health insurance company and: (1) the disclosure is for the purpose of carrying out payment or health care operations and is not otherwise required by law; and (2) the health information pertains solely to a healthcare item or service for which you or another person (other than your health insurance company) paid for in full. If we agree to your requested restriction, we will comply with your request unless the information is needed to provide you emergency treatment.

Right to Request Confidential Communications. You have the right to request that we communicate your health information to you in a certain manner or at a certain location. For example, you may wish to receive information about your health status through a written letter
sent to a private address. We will grant reasonable requests. We will not ask you the reason for your request.

Right to Inspect and Copy. You have the right to inspect and receive a copy of your/your child’s health information. We may charge you a fee as authorized by law to meet your request. You may request access to the health information in a certain electronic form and format, if readily producible, or, if not readily producible, in a mutually agreeable electronic form and format. Further, you may request in writing that we transmit such a copy to any person or entity you designate. Your written, signed request must clearly identify such designated person or entity and where you would like us to send the copy. We may deny your request to inspect and copy in certain very limited circumstances. If you are denied access to your health information, you may request that the denial be reviewed by a licensed health care professional chosen by us. The person conducting the review will not be the person who denied your request. We will comply with the outcome of the review.

Right to Amend. You have a right to request that we amend or correct your/your child’s health information that you believe is incorrect or incomplete. For example, if your date of birth is incorrect, you may request that the information be corrected. To request a correction or
amendment to the health information, you must make your request in writing and provide a reason for your request. You have the right to request an amendment for as long as the information is kept by or for us. Under certain circumstances we may deny your request. If your
request is denied, we will provide you with information about our denial and how you can file a written statement of disagreement with us that will become part of your/your child’s medical record.

Right to an Accounting of Disclosures. You have the right to request an accounting of disclosures we make of your/your child’s health information. Please note that certain disclosures need not be included in the accounting we provide to you. Your request must state a time period which may not go back further than six years. You will not be charged for this accounting, unless you request more than one accounting per year, in which case we may charge you a reasonable cost-based fee for providing the additional accounting(s). We will notify you of the costs involved and give you an opportunity to withdraw or modify your request before any costs
have been incurred.

Right to a Paper Copy of This Notice. You have the right to receive a paper copy of this Notice at any time, even if you previously agreed to receive this Notice electronically. A paper copy of this Notice can be obtained from the receptionist at any AHSS site and is also available at our website at http://autismhomesupport.com/.

COMPLAINTS
You have the right to file a complaint if you believe your privacy rights have been violated. If you would like to file a complaint about our privacy practices, you can do so by sending a letter outlining your concerns to: AHSS, Attention: AHSS Privacy Officer, 5 Revere Drive, Suite 120, Northbrook, IL 60062 or by contacting our Privacy Officer at (844) 247-7222. You also have the right to complain to the Secretary of the United States Department of Health and Human Services. You will not be penalized or otherwise retaliated against for filing a complaint.

CONTACT INFORMATION
If you have questions or concerns about your/your child’s privacy rights, or the information contained in this Notice, please contact AHSS, using the information provided in the previous section

HOW TO CONTACT US.

If you have any questions, comments or concerns with respect to our privacy practices or this Policy, please feel free to contact us at [email protected] or by telephone at 847-807-3717. You may also write to us at the following address:

Autism Home Support Services

Attention: Privacy Official

5 Revere Drive

Suite 120

Northbrook, IL 60062

CHANGES TO THIS PRIVACY POLICY

From time to time, we may change our Policy. We will notify you of any material changes to our Policy as required by law. We will also post an updated copy on our Platform. Please check our Platform periodically for updates.

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